Terms and Conditions
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Last updated: November 1, 2023 (6:00 am)
1. Introduction
Welcome to PlayFunSpot.com. This document, referred to as the Terms and Conditions ("Terms"), sets forth the rules and guidelines for using our online gaming platform, PlayFunSpot.com ("Website"), and all related services. By accessing and using the Website, whether as a visitor, guest, or a registered user with an account, you enter into a legally binding contract with PlayFunSpot.com, agreeing to adhere to these Terms. The Website is designed for your personal entertainment and should be used in accordance with these Terms. Please note that the Service is provided by PlayFunSpot.com, a company duly registered and operating under the gaming laws of the United States. Our commitment is to offer a safe, fair, and regulated gaming environment, and by using our Website, you agree to comply with all applicable laws and regulations.
2. General Terms
PlayFunSpot.com reserves the right to change, modify, or update these Terms at any given time. These changes will be effective immediately upon posting on the Website. We encourage you, as a responsible user of our Service, to review these Terms regularly to keep yourself informed of any changes. Your continued use of the Website after such changes signifies your acceptance of the revised Terms. If, at any point, you find yourself in disagreement with any part of the current Terms, your only recourse is to discontinue the use of our Service immediately.
3. Your Obligations
As a user of PlayFunSpot.com, you are subject to several key obligations to ensure a responsible and legal gaming experience:
3.1. Age Requirement: You must be at least 18 years old, or the legal age for social gaming and sweepstakes entry in your jurisdiction, whichever is higher. We may request proof of age documents from you at any time to verify compliance with this requirement.
3.2. Legal Capacity: You affirm that you are of legal capacity to enter into a binding agreement with us. Access to our Website and Service is restricted if you lack the legal capacity to form such agreements.
3.3. Residency and Legal Compliance: You must be a resident of a jurisdiction where social gaming and sweepstakes are legal. It's your responsibility to ensure that your use of our Service is lawful, and you are not a resident of a country where these services are prohibited.
3.4. Prohibition of Location Masking: The use of VPNs, proxies, or similar services or devices to mask or manipulate the identification of your real location is strictly prohibited when accessing our Service.
3.5. Authorized Use of Payment Methods: You confirm that you are the authorized user of any payment method you use on our platform. All transactions must be legitimately carried out by you.
3.6. Good Faith Payments: You agree to make all payments to us in good faith. You must not attempt to reverse a payment or take actions that would cause a payment to be reversed by a third party.
3.7. Risk of Loss: When placing entries, you acknowledge the risk of losing some or all of the money deposited in the Service. You accept full responsibility for any such financial losses incurred while using our Service.
3.8. Compliance with Legislation: You must not use any information for play that is obtained in breach of any legislation in force in the country where the entry was made.
3.9. Personal Use: You affirm that you are not acting on behalf of another party or for commercial purposes, but solely for your own personal, individual use.
3.10. Market Integrity: You must not attempt to manipulate any market or aspect of the Service in bad faith or in a manner that adversely affects the integrity of the Service or us.
3.11. Good Faith Usage: You are expected to act in good faith at all times in relation to your use of the Service and for all entries made using the Service.
3.12. No Affiliation: You, or if applicable, your employees, employers, agents, or family members, must not be registered as an Affiliate in our Affiliate program. This ensures the impartiality and fairness of your engagement with the Service.
By accepting these obligations, you ensure a safe, responsible, and compliant gaming environment for yourself and others on PlayFunSpot.com
4. Restricted Use
The use of PlayFunSpot.com's Service is subject to certain restrictions to ensure compliance with legal standards and to maintain the integrity of our platform:
4.1. General Restrictions:
Age and Legal Capacity: The Service is strictly for individuals who are at least 18 years of age or have reached the age of majority as stipulated in the laws of their jurisdiction. If you are not of legal age or legally able to enter into a binding agreement with us, or if you are acting as an agent for or on behalf of someone who is underage, you are prohibited from using the Service.
Geographical Limitations: The Service is not available to residents or individuals accessing the Website from certain territories, including Belarus, Russia, the United Kingdom, the USA and its territories, and all countries currently blacklisted by the Financial Action Task Force (FATF), which presently include the Democratic People's Republic of Korea (North Korea), Iran, and Myanmar. If you reside in or access the Website from these locations, you must not use the Service.
Prohibited Activities: You must not use the Service to engage in activities such as collecting information about other customers (like nicknames and email addresses) through unauthorized means (e.g., spamming or unauthorised linking to the Service). Disrupting or influencing the activities of other customers or the overall operation of the Service is also prohibited.
No Unauthorised Commercial Use: The promotion of unsolicited commercial advertisements, affiliate links, or other forms of solicitation that are not authorised by PlayFunSpot.com is strictly forbidden and may be subject to removal from the Service.
Fair Play: Any attempt to cheat the Service, collude with other customers for dishonest advantage, or scrape odds, is prohibited. This also extends to any actions that would infringe upon our intellectual property rights.
Unlawful Activities: Engaging in any unlawful activities through the Service is strictly prohibited.
4.2. Account Transfer Restrictions: Selling or transferring your account to third parties is not allowed, nor is acquiring a player account from a third party.
4.3. Funds Transfer Limitations: Transferring funds between player accounts in any manner is not permitted.
4.4. Consequences of Unauthorised Use: If the Service is used for unauthorised purposes, we reserve the right to terminate your account immediately upon written notice. Legal action may be taken against you in certain circumstances for such unauthorized use.
4.5. Employee Restrictions: Employees of PlayFunSpot.com, including those of its licensees, distributors, wholesalers, subsidiaries, advertising, promotional or other agencies, media partners, contractors, retailers, and members of their immediate families, are not permitted to use the Service for real money social gaming without prior consent from the Company Director or CEO. Discovery of such unauthorized use will lead to immediate termination of the account(s) and forfeiture of any bonuses or winnings accrued.
These restrictions are put in place to uphold the legal and ethical standards of our Service and ensure a fair and safe gaming environment for all users. Breach of these conditions may result in immediate suspension or termination of your account and potential legal consequences.
5. Registration
Registration for the PlayFunSpot.com Service involves several important considerations and requirements:
5.1. Right to Refuse Registration: We reserve the sole discretion to refuse any registration application for the Service without the obligation to provide a specific reason for such refusal. This decision is final and binding.
5.2. Registration Process and Verification: Before using the Service, it is mandatory for you to personally complete the registration form and accept these Terms. To engage in entries on the Service or to withdraw your winnings, we may require you to become a verified customer. This verification process includes, but is not limited to, providing valid proof of identification (such as a passport, driver's license, or national ID card) and a recent utility bill as proof of residence. We reserve the right to suspend entries or restrict account options until we receive all required information. This process adheres to applicable gaming regulations and anti-money laundering legal requirements. Additionally, you are required to fund your Service Account using the payment methods detailed on our Website.
5.3. Accurate Contact Information: You must provide accurate contact information, including a valid email address ("Registered Email Address"), and keep this information up-to-date. It is your responsibility to ensure your contact details are current on your account. Failure to do so may result in missed notifications and important information from us, including changes to these Terms. We communicate with our customers via their Registered Email Address, and it is your responsibility to maintain an active and unique email account. You must provide us with the correct email address and inform us of any changes. You are responsible for securing your Registered Email Address to prevent its use by third parties. We are not liable for damages or losses resulting from communication between us and you using your Registered Email Address. If you fail to maintain a reachable email address, your account will be suspended until you provide us with an updated address. Intentionally providing false or inaccurate personal information may result in immediate account suspension and possible legal action or notification to relevant authorities.
5.4. Single Account Policy: You are allowed to register only one account with the Service. Discovery of multiple accounts registered by you, including those created by representatives, relatives, associates, affiliates, related parties, connected persons, and/or third parties operating on your behalf, will lead to immediate closure of all such accounts.
5.5. Additional Personal Information: To ensure your financial worthiness and to confirm your identity, we may request additional personal information, such as your full name and surname. We may also use third-party information providers for this purpose. If additional personal information is obtained via third-party sources, we will inform you about the data obtained.
5.6. Password Confidentiality: You are required to keep your password for the Service confidential. Assuming that correct account information has been provided, we are entitled to assume that all activities, including entries, deposits, and withdrawals, have been authorized by you. We advise regular password changes and caution against sharing it with third parties. The security of your password is your responsibility, and any failure to protect it is at your risk and expense. Should you suspect that your account information is being misused by a third party, or if there is unauthorized access to your account, you must notify us immediately. If your Registered Email Address is compromised, additional verification may be required. We will suspend your account upon becoming aware of any security breach. You are responsible for all activities on your account, including those by third parties, whether authorized by you or not.
5.7. Transmission of Information: At no time should you transmit any content or other information from the Service to another customer or any other party in a way that alters its original appearance or format, such as through screen capture or similar methods.
5.8. Currency Usage: Upon registration, you will have the option to use all available currencies on the website for your deposits, withdrawals, and entries. However, some payment methods may not process all currencies, in which case a processing currency will be displayed, along with a currency conversion calculator on the page.
5.9. Account Opening at Our Discretion: Opening an account on our Website is not a right but an invitation to treat. We reserve the sole discretion to decide whether or not to proceed with opening an account for you. If we choose not to open an account, we are not obligated to provide a reason for the refusal.
5.10. Regulatory Compliance: Upon receipt of your registration application, we may contact you to request further information and/or documentation. This is necessary for us to comply with our regulatory and legal obligations. Your cooperation in providing the required information is essential for the completion of the registration process.
6. Your Account
6.1. Currency Use in Accounts: Our Service allows accounts to transact in several currencies. Consequently, all account balances and transactions will be reflected in the currency used at the time of registration for the transaction. This feature is designed to offer flexibility and convenience in managing funds within your account.
6.2. No Credit Policy: We do not provide credit for using the Service. All activities, including entries, must be conducted using funds that are already deposited in your account. This policy is in place to promote responsible gaming practices.
6.3. Account Closure and Suspension: If we determine that you are not complying with these Terms, or to maintain the integrity and fairness of the Service, we may close or suspend your account. We might not always be able to provide prior notice for such actions. In instances where your account is closed or suspended for non-compliance, we reserve the right to cancel or void any of your entries and withhold any funds in your account, including deposited amounts.
6.4. Rights to Close or Suspend Accounts: We reserve the unilateral right to close or suspend any account at our discretion and without prior notice. However, we will honor any contractual obligations that have already matured prior to account closure or suspension.
6.5. Entry Discretion: We reserve the right to refuse, restrict, cancel, or limit any entry at any time for any reason. This includes entries that are perceived to be fraudulent or those that attempt to circumvent our entry limits or system regulations.
6.6. Correction of Mistaken Credits: In the event any amount is mistakenly credited to your account, it remains the property of PlayFunSpot.com. Upon discovery of such an error, we will notify you and the mistakenly credited amount will be withdrawn from your account.
6.7. Reporting Account Errors: You are obliged to inform us immediately upon becoming aware of any errors regarding your account. Prompt reporting helps maintain accurate account records and ensures proper resolution.
6.8. Responsible Social Gaming: We emphasize that entry into our sweepstakes should be for support of AFG Assistant and/or entertainment and pleasure only. It is important to play within your means and stop at an appropriate time. If you feel that you have lost control over your impules, we offer various Responsible playing controls to help manage your activities. Please contact our Customer Support Department using your Registered Email Address to discuss available options. Requests related to Responsible Gaming may take up to 24 hours to process. For more information, visit our Responsible Gaming page.
6.9. Prohibition on Account Transfer: Your account, including any assets of value such as winnings, deposits, entries, and associated rights or claims, cannot be transferred, sold, or pledged to another person. This prohibition extends to all forms of transfer, including legal, commercial, or otherwise, and encompasses any form of encumbrance, pledging, assignment, trading, brokering, or gifting in cooperation with any third party, company, individual, foundation, or association.
6.10. Voluntary Account Closure: If you decide to close your account with us, please send a request via email from your Registered Email Address to our Customer Support Department through the links provided on the Website.
6.11. Dormant and Inactive Accounts:
- If your Customer Account has not been logged into or used for a continuous period of twelve (12) calendar months, it will be considered dormant or inactive. This also applies if your account has been suspended by us for the same period under the reasons outlined in the section on Suspending and Closing an Account.
- Any account deemed to be dormant or inactive will be managed in accordance with applicable laws and regulations, ensuring compliance and safeguarding any funds within the account.
7.Deposits
7.1. Source of Deposits: All deposits into your PlayFunSpot.com account must originate from a payment method, such as a bank account, payment system, or credit card, registered in your name. If you make deposits in a currency different from your account's registered currency, the amount will be converted using the daily exchange rate from oanda.com or the prevailing rate of exchange from our bank or payment processor. Please be aware that some payment systems may impose additional currency exchange fees, which will be deducted from your deposit amount.
7.2. Fees and Charges: There may be fees and charges applied to both deposits and withdrawals on the Website. While we generally absorb transaction fees for deposits into your account, you are responsible for any bank charges incurred due to depositing funds with us. Detailed information about applicable fees and charges can be found on the Website.
7.3. Third-party Payment Processors: PlayFunSpot.com is not a financial institution and utilizes third-party electronic payment processors for processing credit and debit card deposits. Therefore, deposits made via credit or debit cards are subject to authorization by the payment issuing institution. Your account will only be credited with the deposit if we receive the necessary approval and authorization code. If your card issuer does not authorize the transaction, the funds will not be credited to your account.
7.4. Payment Obligations and Chargebacks: You agree to fully pay all payments and charges due to us or to payment providers in connection with your use of the Service. You agree not to initiate chargebacks, renounce, cancel, or reverse any of your deposits. In the event of a chargeback or reversal, you are required to refund and compensate us for such unpaid deposits, including any expenses incurred in the process of collecting your deposit. You acknowledge that winnings from sweepstakes entry using charged back funds will be forfeited. It is important to note that your player account is not a bank account and is not guaranteed, insured, or otherwise protected by any deposit or banking insurance system. Additionally, funds held in your player account do not accrue interest.
7.5. Acceptance of Promotional Offers: If you choose to accept any promotional or bonus offers by entering a bonus code during the deposit process, you agree to adhere to the Terms of Bonuses and the terms of each specific bonus.
7.6. Prohibited Funds: Deposits originating from criminal, illegal, or unauthorized activities are strictly prohibited. We maintain a zero-tolerance policy towards the use of illicit funds on our platform.
7.7. Record Keeping: If you deposit funds using your credit card, we recommend that you retain copies of the Transaction Records and these Terms for your records.
7.8. Compliance with Local Laws: You are responsible for ensuring compliance with the laws concerning online social gaming and sweepstakes within your jurisdiction. If sweepstakes play is illegal where you are located, you are not authorized to use your payment card for deposits on the Website. It is your responsibility to be aware of and adhere to your local laws.
8. Withdrawals
8.1. Withdrawal Requests: You are allowed to withdraw unutilized and cleared funds from your player account by submitting a withdrawal request in compliance with our conditions. The minimum amount you can withdraw per transaction is set at US$100, or its equivalent in other currencies.
8.2. Withdrawal Commissions: No commission will be charged on withdrawals if you have rolled over the deposit amount at least once. If this condition is not met, we reserve the right to deduct a fee, with a minimum of US $20 or its equivalent in your account currency, as part of our anti-money laundering measures.
8.3. Verification Procedures: To process withdrawals, we may require you to provide photo ID, address confirmation, or undergo additional verification procedures, such as submitting a selfie or participating in a verification call. These procedures are essential for identity verification and may be requested at any stage of your relationship with us.
8.4. Documentation Submission: All verification documents must be submitted within 36 hours or 14 days. Failure to provide the required documentation within this timeframe will result in the reversal of your withdrawal back into your account, pending the submission of the necessary documents.
8.4. Withdrawal to Original Payment Method: Withdrawals must generally be made to the same debit, credit card, bank account, or other payment methods used for the original deposit. However, at our discretion, we may allow withdrawals to a different payment method, subject to additional security checks.
8.5. Withdrawal from Inaccessible Accounts: If you wish to withdraw funds but find your account inaccessible, dormant, locked, or closed, please contact our Customer Service Department for assistance.
8.6. Compliance with Restricted Use Policy: Successful processing of withdrawals or refunds cannot be guaranteed if there is a breach of the Restricted Use policy stated in Clauses 3.3 and 4. Compliance with these policies is critical for the processing of withdrawals.
8.7. Withdrawal Limits and Procedures: Withdrawals under US$2,500 or the equivalent in your account currency will be paid out in a lump sum. For withdrawals exceeding US$2,500, the total amount will be disbursed in installments, up to a maximum of US$10,000 per transaction, depending on the player's tier.
8.8. Minimum Withdrawal and Service Fees: The minimum withdrawal amount is US$100 or its equivalent in other currencies. A service fee ranging from US$0 to US$30 per transaction may apply, varying based on the size of the withdrawal and the payment processor used. For instance, Bitcoin transactions may incur no fees and take up to three business days once processed, while Wire Transfers may incur a US$20 fee and take up to five business days for processing.
9. Payment Transactions and Processors
9.1. Payment Responsibility and Chargebacks: You are solely responsible for fulfilling all financial obligations owed to us. All payments to us should be made in good faith, without any intention of reversing or causing a third party to reverse such payments to avoid legitimately incurred liabilities. In the event of a chargeback, denial, or reversal of a payment initiated by you, you are obligated to reimburse us for any resulting losses. To cover administrative costs associated with handling such situations, we reserve the right to impose an administration fee of US$50, or its equivalent in your account currency, for each chargeback, denial, or reversal of payment you initiate.
9.2. Use of Third-Party Processors: We utilize third-party electronic payment processors and/or merchant banks to handle payments made by you. By using our services, you agree to be bound by the terms and conditions of these third-party processors, provided they are communicated to you and do not conflict with our own Terms. This approach is to ensure smooth, efficient, and secure financial transactions on our site.
9.3. Monitoring Transactions for Compliance: To maintain the integrity of our platform and comply with regulatory requirements, all transactions made on our site are subject to monitoring. This process is essential to prevent activities such as money laundering or terrorism financing. Any transactions deemed suspicious will be reported to the relevant authorities. We are committed to upholding high standards of financial security and legal compliance, and this policy is a critical component of our effort to ensure a safe and trustworthy gaming environment for all our user
10. Errors
10.1. Void entries Due to Errors: In the event of an error or malfunction in our system or processes, all affected entries are considered void. You have a duty to inform us immediately upon becoming aware of any error related to the Service. Should errors, bugs, or viruses arise in connection with the Service, particularly those affecting communications or payments, we will not be liable for any direct or indirect costs, expenses, losses, or claims resulting from such issues. We reserve the right to void all games or entries in question and take any necessary actions to rectify these errors. This policy is to ensure fairness and maintain the integrity of the Service.
10.2. Recovery of Overpayments: We reserve the right to recover any amounts overpaid to your account and to adjust your account balance to correct any mistakes. Such mistakes may include incorrect pricing or incorrect entry of event results. If your account does not have sufficient funds to cover the overpaid amount, we may demand that you pay the relevant outstanding amount related to any erroneous entries. We also reserve the right to cancel, reduce, or delete any pending plays, regardless of whether they were placed with funds resulting from the error.
10.3. Connectivity Issues During Gameplay: Should you experience a loss of connectivity during a game round, the system will continue to play out the result. The outcome of this round will be available in the Play Check section. This ensures that the results of your game rounds are preserved and accessible, even in the event of connectivity issues, providing a reliable and fair gaming experience.
11.Entries and Gameplay
We reserve the right to refuse or limit any entries at our discretion. Our goal is to provide a fair and enjoyable gaming experience for all our users. As part of our commitment to responsible gaming, we provide tools and resources to help you manage your gaming activities. We encourage you to use these tools to ensure that your gaming remains within safe and responsible limits.
12. Communications and Notices
12.1. Communication from You to Us: For any communications or notices that you need to provide to us under these Terms, please use the Customer Support form available on the Website. This form is the designated channel for you to submit any inquiries, requests, or notifications to ensure they are received and addressed promptly by our team.
12.2. Communication from Us to You: We will communicate with you and provide notices as required under these Terms primarily through postings on the Website and/or by sending messages to the Registered Email Address associated with your account. The choice of communication method will be at our sole and exclusive discretion, ensuring the most effective and efficient delivery of information to you.
12.3. Written Communications in English: All communications and notices under these Terms, whether from you to us or from us to you, must be in written form and conducted in the English language. To ensure clarity and record-keeping, all such communications must be sent to and from the Registered Email Address linked to your account. This standardizes our communication process and provides a clear, traceable record of all correspondences.
12.4. Email Communications for Promotions and Information: As part of our ongoing service, we may, from time to time, send you emails containing information about unique promotional offerings, and other relevant updates from playfunspot.com. By agreeing to these Terms during your registration on the Website, you consent to receive such email communications. However, you retain the option to opt-out of receiving promotional emails from us at any point. To unsubscribe from these communications, simply submit a request to our Customer Support, and we will process your opt-out promptly. This ensures that you have control over the types of communications you receive from us and can tailor them to your preferences and interests.
13. Matters Beyond Our Control
In our commitment to provide the Service, there are circumstances known as Force Majeure events that may arise and are beyond our reasonable control. In such instances, we cannot be held liable for any failure or delay in delivering the Service. These events can include, but are not limited to:
Acts of God: Natural disasters or other unforeseeable and unavoidable natural events.
Trade or Labor Disputes: Conflicts like strikes or industrial actions that are beyond our control.
Power Cuts: Unexpected loss of electricity or energy supply.
Government Actions: Any act, failure, or omission by government or public authorities.
Telecommunications Issues: Obstruction or failure in telecommunication services that are not attributable to our negligence.
Third-Party Delays or Failures: Any delay or failure caused by external parties or entities that are not within our direct control.
In the face of such Force Majeure events, we will not be responsible for any loss or damage you may suffer as a result of such disruptions. We also reserve the right, in these circumstances, to cancel or suspend the Service without incurring any liability. This clause is a standard precaution to protect both the provider and the users in cases of such unavoidable and extraordinary events.
14. Bonuses and Promotions
From time to time, PlayFunSpot.com offers bonuses and promotions to enhance your experience. These offers are subject to specific terms and conditions, which include eligibility criteria and entry requirements. It is your responsibility to read and understand these terms before participating in any promotion. Failure to comply with these terms may result in forfeiture of the bonus and any winnings derived from it.
15. Intellectual Property Rights
All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of PlayFunSpot.com or its licensors and is protected by copyright and trademark laws. Unauthorized use, reproduction, distribution, or modification of any Website content is strictly prohibited. As a user, you are granted a limited, non-exclusive right to access and use the Service for personal, non-commercial purposes, in accordance with these Terms.
16. Termination and Suspension
PlayFunSpot.com reserves the right to terminate or suspend your account without prior notice if you violate these Terms. Such actions are necessary to maintain the integrity and security of our Service. If you wish to close your account, you may do so by contacting our customer support team. Upon closure, any remaining balance in your account will be returned to you, subject to applicable withdrawal charges.
17. Limitation of Liability
17.1. Limitation of Liability: To the extent permissible under applicable law, we are not liable to compensate you for any loss or damage, whether direct or indirect, that you may suffer due to our failure to fulfill our obligations under these Terms, except where we breach legal duties imposed on us. This exclusion of liability includes instances where we cause death or personal injury due to our negligence. However, we shall not be liable if such failure is due to:
(I) Your own fault.
(II) A third party unconnected with our performance under these Terms, such as issues arising from network performance, congestion, connectivity, or the performance of your computer equipment.
(III) Events that neither we nor our suppliers could have foreseen or prevented, even with reasonable care.
Note: Our Service is intended for consumer use only, hence we will not be liable for any business losses of any kind.
17.2. Maximum Liability: In the event we are held liable for any matter under these Terms, our total aggregate liability to you in connection with these Terms will not exceed the lesser of:
(A) The value of the entries you placed via your account concerning the entry that resulted in the liability.
(B) US$500 or the equivalent in your currency.
17.3. User Responsibility: We strongly recommend that you:
(I) Verify the suitability and compatibility of our Service with your computer equipment prior to use.
(II) Take reasonable precautions to protect yourself against harmful programs or devices, including the installation of anti-virus software. This recommendation is to ensure a safe and optimal use of our Service, minimizing the risk of any technical issues that might arise from incompatibility or security vulnerabilities in your computing environment.
18.Underage Sweepstakes Entry
18.1. Suspension for Underage Play: If we have reasons to suspect or receive notification that you are under 18 years old, or below the age of majority as stipulated in the laws of your jurisdiction, at the time of entry through the Service, we will suspend your Account. This suspension is to prevent further entries or withdrawals from your account. We will conduct an investigation to determine if you have been entering on your own behalf or for, or on behalf of, a person who is underage. If it is found that you:
(a) Are currently underage,
(b) Were underage at the relevant time,
(c) Have been entering as an agent for or at the behest of an underage person,
then the following actions will be taken:
All winnings in your account, whether credited or pending, will be retained.
These winnings will be forfeited and donated to the Gaming Commission.
Any winnings obtained while underage must be paid to us on demand. Failure to comply will result in us taking necessary actions to recover such sums.
Any non-winnings funds deposited in your account will either be returned to you or retained until you reach the age of 18, at our discretion. We reserve the right to deduct any payment transaction fees, including those we covered for deposits to your account.
18.2. Jurisdiction-Specific Age Restrictions: This policy applies even if you are over the age of 18 but are entering from a jurisdiction where the legal age for entry is higher than 18 years, and you fall below that jurisdiction's legal minimum age.
18.3. Breach of Underage Gaming Policy: If we suspect that you are in breach of this clause or are using it for fraudulent purposes, we will take necessary measures to investigate, including notifying relevant law enforcement agencies. This is to ensure compliance with legal standards and to uphold the integrity of our Service.
19. Fraud
19.1. Actions Against Fraudulent Activities: We maintain a strict stance against fraud, dishonesty, or any criminal acts by our customers. In instances where such activities are suspected, we will actively pursue criminal and contractual sanctions against the involved customer. This includes withholding payment to any customer under suspicion of such illicit activities.
19.2. Customer Liability for Losses Incurred: If a customer is found to have engaged in fraudulent, dishonest, or criminal acts, they are responsible for indemnifying us against all related costs, charges, or losses sustained or incurred. This responsibility covers direct, indirect, or consequential losses, including but not limited to loss of profit, business, and reputation. The customer must compensate us for any losses arising directly or indirectly from their fraudulent or dishonest activities.
19.3. Reporting to Authorities: Accounts that are suspected of fraudulent activities will not only face internal actions but may also be escalated to relevant authorities. This includes reporting to our licensing jurisdiction, local enforcement agencies, and other government bodies. We take such measures to ensure compliance with legal standards and to protect the integrity of our service and its users from fraudulent actions.
20. Intellectual Property
20.1. Protection of Our Brand: Unauthorized use of our name and logo is strictly prohibited and may result in legal action against you. Our brand elements, including our name and logo, are integral parts of our identity and are protected under intellectual property laws.
20.2. Ownership and Use of Service and Systems: We hold exclusive ownership rights to the Service, including all associated technology, software, and business systems ("the Systems"), as well as the odds we provide. It is important to note that:
You must not use your personal profile within our Service for commercial gain, such as selling your status update to an advertiser.
We reserve the right to remove or reclaim any nickname chosen for your Account if we find it inappropriate or misleading.
20.3. Restrictions on Use of Marks and Odds: You are not permitted to use our URL, trademarks, trade names, trade dress, logos ("Marks"), or odds in connection with any product or service that is not affiliat